Had this message. Hi from EE.As you've reached your Spend Cap, we've now barred some chargeable services, including using your phone abroad. If you're the account holder you can increase it by logging in to My EE or texting SPEND CAP to 150. If you'r...
I would like to be able to use my phone and data while cruising the Mediterranean . I will be visiting European countries also. I will be away for 10 day how can I stay connected without paying roaming costs? Thanks Gill
I want a PUK code to port my number. when I log into my account I don't have a menu option or a Manage Device option. I don't want to hang on for 30 minutes waiting for someone to answer my call. Surely there's an easier way than this? Maybe I could ...
Hello,I recently switched my monthly cotnract to a pay as you go contract as i relocated from the UK to Colombia. I was advised by EE that they way to ensure my number is not deleted I need to top up and send a text/call from my phone every 3 months....
Hi,Incoming calls are going directly to the answering machine even though my phone is on and the signal is full. I receive a text immediately after notifying me of the call. On occasions when I try to make a call the dial fails. Any possible troub...
I have two phones. One is a 4GB plan the other is a 1GB plan. I gotr a message that my 1GB plan is 80% of data used so I have tried to gift data from the other account as I have done on previous months, but it is now saying that the phone I am gift...
Hi, I text ROAMING to 150 and now I’m all set up to use phone in Italy. Just like to check that to make calls and text to UK do I have to have to have mobile data, data roaming ‘on’ or can I keep them turned ‘off’. This may be a basic question, but I...
I have been unable to make calls on my mobile but I can make calls over WIFI via WhatsApp. I can not even call 150. Has it improved for you? What on earth is going on?