Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7094 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2070 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3878 Posts

Activity in Mobile Services

Re: WIFI calling not working

My Wifi calling is not working - It is a BT router  and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it  (for now)

peterg by Established Contributor
  • 10 Views
  • 2 replies
  • 0 Helpful

No signal

Hi, at home and work I have little to no signal, ee service is completely unusable. I have to tether off a decent network in order to go on any Internet based page. I've tried calling support multiple times with no answer and on the app I can't speak...

Tcward41 by Explorer
  • 35 Views
  • 8 replies
  • 0 Helpful

SPENDCAP UNBAR

i have tried to enter a competition but told that i have a 3rd party bar when i have txt UNBAR or SPENDCAP to 150 it says i have no 3rd party bar?? but still wont let me enter a competition can anyone help me please? thanks

Jo-Anne by Visitor
  • 10805 Views
  • 31 replies
  • 9 Helpful

Roaming pass query

HelloNew to the forums so bear with me please.I have four sim contracts for myself and my family. They are all pay monthly contracts which have EU roaming.My son is travelling to Mexico next month for ten days. I was told in an online chat today with...

gec6156 by Investigator
  • 32 Views
  • 3 replies
  • 0 Helpful

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that.  Well, with that OTP they could have changed my password and hijack...

JanosP by Explorer
  • 5588 Views
  • 6 replies
  • 4 Helpful

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

Data allowance unclear

Hello,Bought 1GB data (30 days) about a week ago and now EE says two different things:1) On my overview it says: No data left.2) On my add on packs, it says Add-ons You have 1 day left to use:  1GB Add-on (30 days), with all of the 1GB still availabl...

Kat136 by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Apple RCS / MMS Part-Implemented?

Hi there,I have an iPhone and use iMessage. I am also in the process of switching carrier from O2 to EE so have both numbers active as eSIMs in my iPhone 15.Recently, (and since the Apple RCS announcement, though I know it has not been implemented ye...

richr88 by Investigator
  • 230 Views
  • 14 replies
  • 3 Helpful

Re: Missed call alerts

hi All  i would like to recieve a text after i have missed a call. if i am already on a call i dont have a notification that someone else has tried to call me. i have tried to call my voicemail to turn on this setting but it doesnt give me any option...