14-03-2017 03:31 PM
I first attempted to export my orange emails (fsnet.co.uk) to my existing gmail account. About a week ago.
However, as yet nothing as transfered over.
When I look at the gmail setting for account/import/export, you can try manually & retreive & you can see the a import log, showing times it tried to import (view history) But the log shows 'no emails retrieved'
I've tried using both the 'pop.orangehome.co.uk' & 'pop.orange.net' to no avail.
I did see on another post suggesting to change the password word, but is this to change the orange password or the gmail one?
Also, I've noticed in some posts saying orangemail is closing on th 31st march & another 31st May.
Any help with these matters would be much appreciated.
14-03-2017 05:46 PM
This thread and the sticky threads in the email forum (the one you posted) give you all the information you need to move accounts.
As for password then that's your Orange account according to other posts people have made.
When are we closing Orange Email?
Orange Email will be closed on 31st May 2017. After this date you won’t be able to send or receive any emails with your Orange address, or be able to access emails saved to that account.
14-03-2017 05:50 PM
@Rockdove: It's the Orange Webmail pwd. That has worked for FSMail.net users who couldn't get it to work 1st time, but not seen it done for other domains.
Where exactly did you see the Import log? You could try Accounts and Import /
15-03-2017 01:53 PM
I've changed the password on my orange email account, but still no emails have been transfered. 😞
My email is a ex-freeserve ; fsnet.co.uk.
I've tried all avenues mentioned in other posts, but still no joy.
15-03-2017 03:59 PM
Thanks for coming back to me.
Not had any error messages, apart when I first tried sutting up last week. This was caused by putting the wrong info in the wrong boxes. I've managed to get around that part & dies appear to all setup correctly. When I was checking the (in settings/account/import/export) history, it was showing 'no emails retrieved'
That said, in last hour, some emails have now left my orange webmail. But not yet received in the gmail account.
Besides using my my orange email addres, I've setup another Using the members@*****.fsnet.co.uk, for importing. Also, I'm experimenting with pop servers between; orange.net & orange.home.
which sometimes, when I send emails from my webmail it uses both of these for some reason, for both receveive/send emails from this besides my main one. I never undestood why there was two addresses.
15-03-2017 04:12 PM
I've setup another Using the members@*****.fsnet.co.uk, for importing.
Don't put that as your POP Username. That could the reason you are not receiving any emails at GMail. There may be none matching "member@". I would guess you have many emails sent to you as "YourName@*****.fsnet.co.uk" as is usual. That POP Username won't pick up those. Just put your POP Username as "*****.fsnet.co.uk". It's the POP Username that decides which emails to pick up, not the email addy.
Don't waste time testing different POP Servers. They are all the same & there are about a dozen variant aliases.
15-03-2017 04:19 PM - edited 15-03-2017 04:22 PM
15-03-2017 04:25 PM
Another update, some emails have now come through from webmail.
But now getting this:-
Server returned error "[IN-USE] Unable to lock maildrop: Mailbox is locked by POP server"
I assume the reason might be the volume of emails transfered?
15-03-2017 04:29 PM
Thanks for the info I was using the member@****.fsnet.co.uk one for the other email address retrieval.
So, should emails what historically have been sent to members one come through my main one?
Hope this makes sense.
15-03-2017 05:05 PM - edited 15-03-2017 05:07 PM
Not really! To clarify, you have only 1 mailbox for each email a/c. All emails sent to you for that a/c end up in that 1 mailbox whatever they have in front of the '@'. When you try to read them the POP Username you specify determines which ones you see. POP Username = "****.fsnet.co.uk" reads every 1 of them, whereas "fred@****.fsnet.co.uk" only reads those sent to "fred".
15-03-2017 05:48 PM
Thank you for you tips. Emails gradually coming through now, the 'Lock error' seems to have disappeared for now.
I'll keep you posted on progress.
17-03-2017 11:02 PM
Thank you very much for your help everyone.
Managed to move about 30% of my mail so far.
Apologies for delay on reply, just been busy creating new folders for the gmail account.
by AndyBod 29-04-2019