17-03-2017 06:25 PM - edited 01-07-2017 08:38 PM
These are the Orange IMAP email settings that will work with any Orange email address:
Incoming IMAP Mail Server:
IMAP Server Port:
Use SSL: No
Outgoing SMTP Mail Server:
SMTP Server Port:
Use SSL: No
Your POP password was created when you first registered for Orange online. Unless you have changed it since then by logging in to webmail online and navigating to my settings>change POP password it is set to the original password you chose by default. If you have changed your online password after registering your POP password may not have changed along with it.
If you are unable to remember your POP password or it is not working then try and log in to your profile page and change your online password:
Then try your new online password for your POP password.
Please tap reply if you have any problems and I will do my best to help!
09-05-2017 10:54 AM
Tom - I love you.
Using the POP password worked. Not seen this mentioned anywhere else so a huge thank you. Just wish I'd asked hours ago.
09-05-2017 11:00 AM
😄 you are welcome @Lyndie glad to hear it is now working for you.
Hopefully the import does not take too long now. Come back to the community anytime if there is anything else you would like to know. 🙂
09-05-2017 01:25 PM
One more question if I may. Will the transfer of emails to my orange account now move automatically to my gmail account, or will I have to transfer recent ones up to May 27th?
09-05-2017 01:42 PM - edited 09-05-2017 01:44 PM
Hello @Lyndie any emails that are sent to your orange.net email account will still go there and not redirect to your Gmail email account no. Whether Gmail then carries on importing these automatically after the initial import or whether you need to import them again yourself depends on how you set up the import. :):
09-05-2017 02:08 PM
Thanks again Tom.
A lot of work to put everything back into folders........ Back to it 🙂
09-05-2017 09:03 PM
@Lyndie: Provided you have left the GMail Import in place it will continue importing your new Orange emails until Orange closes.
17-06-2017 12:07 PM
Have tried to import my Orange emails into Outlook. The settings appeared to be ok and Outlook said that it was retrieving my emails (and it may take some time). It has created a new folder (I selected the option to keep the structure from my original Orange email), but when I look inside it is empty. I kicked this off over 12 hours ago.
17-06-2017 12:37 PM
@KevinW: Are you expanding that new folder to see an Inbox? Then clicking on that Inbox? Is that empty?
17-06-2017 12:47 PM
Hello @KevinW are you using connected accounts via the outlook.com site or the Outlook desktop program on your PC/laptop?
Are you using the main email address that came with your account (example.username.orangehome.co.uk) or an alias (email@example.com)? 🙂
17-06-2017 01:41 PM
I am using connected accounts via the outlook.com site.
Anyway, after logging out and back into the account, the display had refreshed and the new folder now had the expansion button next to it (can't say for sure that it wasn't there all the time). I can now see my original inbox and all other sub-folders full of the emails I was hoping for - happy days.
17-06-2017 01:46 PM
@KevinW: You're welcome :)! Glad I could be of assistance.
Yes, I had trouble with that expansion marker. Couldn't get it to open for ages.
17-06-2017 01:48 PM
Hello @KevinW glad to hear it is now working properly for you. Come back to the community anytime if there is anything else you would like to know. 🙂
20-06-2017 03:37 PM
How do i transfer my emails over. I have tried adding another account to my outlook but it just keeps saying no account found
Any help is most apreciated
20-06-2017 04:22 PM
@Joymac54: Which Outlook? The Outlook email client program on your PC or the Outlook.com Webmail?
What domain is your email addy on (the bit after your name)?
20-06-2017 04:26 PM
I cant add my old orange email to outlook. Can you advise how to do it as i have photos saved in a folder which would like to try an access
20-06-2017 04:30 PM
@Joymac54: Please would you just answer my questions& I may be able to help you.
by AndyBod 3 weeks ago