09-01-2020 09:31 PM
Twice I have had an email saying
Important Security Information – Please Reset Your Password
At EE, we take your security and privacy extremely seriously. We’re always working to improve the ways we protect your data, and that includes searching the parts of the internet that fraudsters use to make sure that information found online doesn’t put your data at risk.
In a recent routine search, we’ve found a username and password combination that matches your EE login details. This sometimes happens if you use the same username and password for other companies and services, and one of those services suffers a data breach. This can also occur when fraudsters use phishing or other methods to try to get your information.
09-01-2020 09:42 PM
Yes it's a scam.
Regrettably in 2020 EE still don't have two stage security on their accounts, so my recommendation is that you have a unique password you only use for your EE account.
09-01-2020 09:47 PM
Who was the email from?
Did the email contain a link ? What is it?
09-01-2020 09:48 PM
It's a scam EE would never send an email like that.
10-01-2020 12:20 PM
The email is from
which is the same email address if I reset my password I believe the email might be genuine as I have now found my email and password on a web site that is showing hacked address I believe ee are also seeing it and that’s why I’m getting these notifications from ee the password on the site no longer matches any of my passwords i believe my password was hacked from words with friends the website has thousands of emails and address on it not sure if I’m allowed to say what web site
10-01-2020 12:25 PM - edited 10-01-2020 12:27 PM
Yes, Google & Firefox will also monitor your email addys like this for breaches, if you want.