by Tbod2018 Investigator
Investigator

Genuine ee email address or phishing attempt?

Morning guys,

 

Can any moderators confirm if the following email address is a genuine EE one.

 

EE@email-ee.co.uk

 

I have had an email from this address which I was not expecting and the prefix of "email-" to the domain has made me suspicious.

 

The easiest way I thought would be o post on here for confirmation?

 

Many Thanks

5 REPLIES 5
Highlighted
by
EE Community Support Team

Re: Genuine ee email address or phishing attempt?

Hi @Tbod2018,

 

Welcome to the EE Community.

 

Yes, that email domain is used for EE marketing emails.

 

Thanks

 

James

by Tbod2018 Investigator
Investigator

Re: Genuine ee email address or phishing attempt?

Thank you for the quick reply James.

 

The email makes reference to a recent upgrade on handset which I have not done.

 

Can you advise best person to contact about this?

 

Thanks

by
EE Community Support Team

Re: Genuine ee email address or phishing attempt?

Hi @Tbod2018,

 

Please get in touch with customer services and a member of the team will be happy to look into this for you.

 

Thanks

 

James

by Tbod2018 Investigator
Investigator

Re: Genuine ee email address or phishing attempt?

Thanks James Smiley Happy

by
EE Community Support Team

Re: Genuine ee email address or phishing attempt?

No problem @Tbod2018

 

James

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