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12-02-2019 01:24 PM
My current phone recently broke, so I ordered a new pay as you go phone from EE. I got an email stating I would receive a delivery update by text. However, I an unable to check my texts because my phone is broken. Is it possible to send the delivery update by email?
12-02-2019 04:20 PM
@XRaySpeX since when is DPD communications? Their rules don't apply to Posta Services.
12-02-2019 04:22 PM
Hi @Profile closed,
Thanks for your feedback, I'll pass this on to our logistics team for you.
@Willum8 - Did you have any luck with the DPD app?
James
12-02-2019 05:26 PM
15-02-2019 07:57 AM
DPD do offer notification by email and also have an app which will enable you to track the van and give you a fifteen minute warning.
I know that Three and Carphone Warehouse certainly use this system.
I know that for contract handsets EE use an older service but don't know what they use for PAYG.