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Can't manage broadband account in MyEE

I cannot add my broadband account to MyEE - I can access the old broadband account interface with the "SET UP YOUR HOME BROADBAND ACCOUNT" option. I click on this and try to set up, but every time I get "Something's gone wrong at our end, please try ...

Andalya by • Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

New Broadband Customer - No Internet?

Hi all, Service went "live" 1 hour ago.However my router is constantly blinking orange, suggesting its trying to make a connection.I've checked, and double checked the cables to ensure that this isn't the issue.I've even gone as far as to replace the...

Problem ordering EE TV (order wont go through on EE's end)

Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...

bellco83 by • Investigator
  • 99 Views
  • 13 replies
  • 4 Helpful

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by • Investigator
  • 202 Views
  • 6 replies
  • 0 Helpful

Re: Ps5 portal

I’ve got a ps portal and when I try use my EE hotspot the data never works. It says can’t find connection. I just don’t understand why EE would sell ps portals for they’re phone data to not work as a hotspot 

Not happy

I'm quickly regretting switching to ee. Firstly the app doesn't work路‍...I switched to this company because they advertisd around ee 'game mode' wich appealed to me but my app won't conect to my router for myself to enjoy the benefits for what I want...

Need to have router rewired to another room

So two things I need to have my main point rewired to another room had my garage converted to a gaming room and having my PC hard wired to the router is what I want to have done, how do I get EE to come do this for me?I upgraded to full fibre on Frid...

Vak by • Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription.  I have the add on live on my account, however the link  I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

TNT activation

Trying to activate TNT but keep getting a message saying “We are experiencing technical problems right now, please try again later.” Not exactly the best start. How do I sort this out?

NLTFC by • Investigator
  • 52 Views
  • 6 replies
  • 0 Helpful

New EE Router

I have just moved from BT to EE, router all set up and working but it does have some strange behaviours. Saving wifi settings seems to reset the whole router. Also on two occasions now, it has re-enabled 2.4Ghz when i have turned it off.Only really n...

Croatoan by • Investigator
  • 74 Views
  • 4 replies
  • 0 Helpful
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