Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Get help or share and discuss ideas, tips and solutions for all things TV

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Activity in Home Services

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by Contributor
  • 594 Views
  • 27 replies
  • 1 Helpful

Latency - Fixed Mobile Broadband

Latency has become a serious issue.I  have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...

Can’t get broadband deals when logged onto website

Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...

KevinJ76 by Investigator
  • 32 Views
  • 2 replies
  • 0 Helpful

Incorrect account number

HiI need help, I've just started a new contract with EE for my broadband (previous 2 year contract ended )however the account number is different and the new account number given is incorrect or at least that is what the system says when i try to use...

CeeMee by Visitor
  • 14 Views
  • 0 replies
  • 0 Helpful

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by Visitor
  • 70 Views
  • 1 replies
  • 0 Helpful

Recordable tv boxes

Can anyone tell me why EE won't let me have 2 recordable boxes,as I have had (with BT) for years until EE came along.

Kim900 by Visitor
  • 47 Views
  • 2 replies
  • 1 Helpful

SmartHub issues

Hi all,I oknow  have ppreviously posted here on the forums about the new SmartHub that EE send when you take out their 1.6Gb fibre connection, but I'd like to onow is this new issue I have just me or does it affect others.My phone is set tobise WiFi ...

kryptor by Contributor
  • 64 Views
  • 6 replies
  • 1 Helpful