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Activity in Home Services

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Who Cannot Use Their Wi-Fi Controls in the App? A Poll

I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...

Stevef1964 by • Established Contributor
  • 204 Views
  • 23 replies
  • 1 Helpful

Now TV error

Hi We recently got EE tv and had the now tv subscription. It has now stopped working on our tv and asks you to sign in to watch any programme. When you sign in it then says error on all 3 boxes and I can't use the app. When I log in on my mobile it w...

help with setting up a mini wifi 4G

I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone.  I have tried ...

Return your Kit

I received an email from EE yesterday regarding the above. I have not received anything from you so that I can do the return. john

JohnW60 by • Visitor
  • 5 Views
  • 1 replies
  • 0 Helpful

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Unable to access WiFi enhancer

Hi,I'm unable to access the WiFi Enhancer feature (either in the app or on the website) even though i have this included in my internet package (1gbps full fibre).I contacted support within the app in December and they claimed a fix was on the way, w...

eefix by • Explorer
  • 289 Views
  • 4 replies
  • 0 Helpful

Problem ordering EE TV (order wont go through on EE's end)

Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...

bellco83 by • Contributor
  • 402 Views
  • 36 replies
  • 14 Helpful
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