Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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TV

Get help or share and discuss ideas, tips and solutions for all things TV

146 Posts

Gaming

A place to swap tips and tricks and chat about all things gaming

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Security

Discussions around online safety including security and scams

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Activity in Home Services

SIM Jacking - Port Freeze or Number Lock

It appears as if the security threat of ‘SIM jacking’ is increasing and one of the recommended ways of protecting against it is to ‘Lock your phone number with your service provider’ - Many network service providers offer Port Freeze or Number Lock t...

Resolved! New EE 1.6Gbps connection photo required plz

I currently have the standard BT fibre connection at my home and will be upgrading to the new 1.6Gbps service , does anyone have a photo of it installed so I can compare the size etc ?Thanks in advance

pyrotenax by Established Contributor
  • 190 Views
  • 7 replies
  • 5 Helpful

New Router Being Tested

I know EE is working on testing a new router with possible WIFI 7.  Is there anyway we can help test this?  I have the 1.6 gbps download, however the problem with the current router is that it only has 1gb ports on the back which is unfortunate as I ...

Help choosing a router

I've ordered the busiest home plan 2 weeks ago, just found out that the included router will not offer 1.6 speed through a wired connection, can someone help me choose a wireless router that outputs 2.5gbs Lan on at least one port?  I don't care that...

NEED HOME BROADBAND ISP CONNETIION DETAILS

Hi,I had ee home broadand 1.6 gb installed and i need the broadband isp user/pass for pfsense firewall. I have phoned ee but they did not have a clue. According to google it should  be something liike surname123 and pass I have no idea. I no longer h...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 99690 Views
  • 627 replies
  • 349 Helpful

Resolved! Ee tv remote problems?

my Ee pro box and mini boxes were activated today along with the smart hub plus - seems ok apart from I can’t turn ant tv off or on  with the Ee remotes of change source button which is strange , means I will need to use 2 remotes 

Eastie19 by Established Contributor
  • 1217 Views
  • 18 replies
  • 4 Helpful

Email from EE about a Prize Competition

HelloI received this email from ee@messages.ee.co.uk is this a Legit Email from EE?  Didn't ask for Bank Details.  Just name, Mobile Number and Email address if you entered. 

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