Home Services

Problem ordering EE TV (order wont go through on EE's end)

Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

No coverage

The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading. 

Can't manage broadband account in MyEE

I cannot add my broadband account to MyEE - I can access the old broadband account interface with the "SET UP YOUR HOME BROADBAND ACCOUNT" option. I click on this and try to set up, but every time I get "Something's gone wrong at our end, please try ...

Ps5 wont connect to my ee mini hub

New Broadband Customer - No Internet?

Hi all, Service went "live" 1 hour ago.However my router is constantly blinking orange, suggesting its trying to make a connection.I've checked, and double checked the cables to ensure that this isn't the issue.I've even gone as far as to replace the...

Re: Ps5 portal

I’ve got a ps portal and when I try use my EE hotspot the data never works. It says can’t find connection. I just don’t understand why EE would sell ps portals for they’re phone data to not work as a hotspot 

Not happy

I'm quickly regretting switching to ee. Firstly the app doesn't work路‍...I switched to this company because they advertisd around ee 'game mode' wich appealed to me but my app won't conect to my router for myself to enjoy the benefits for what I want...

Need to have router rewired to another room

So two things I need to have my main point rewired to another room had my garage converted to a gaming room and having my PC hard wired to the router is what I want to have done, how do I get EE to come do this for me?I upgraded to full fibre on Frid...