by Semantical
Explorer

Wrong region, wrong channels and ITV HD missing from replay

Hi all.  We’ve had an EE TV for years with no problems.   Up until a month or so ago we had “West” programming and ITV HD showing up in replay.

 

After a retune we are now getting Welsh programming and ITV HD is no longer a replay option.

 

in settings the region is still set to West.

 

In manual tune BBC and ITV still default to Wales.

 

A full rescan and we can see the correct channels get found but they just aren’t made an option anywhere.

 

Any thoughts?

3 REPLIES
by Legend
Legend

Re: Wrong region, wrong channels and ITV HD missing from replay

Hi @Semantical

 

It depends on which transmitter your areal connects to as this is common on digital. Does your box ask for a postcode when you use the setup option.

 

Thanks




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by Semantical
Explorer

Re: Wrong region, wrong channels and ITV HD missing from replay

My local transmitter is Stroud I believe and it's part of the Mendip group - which are West but also seem to pull through Wales (well we can see the border).

 

What is odd is that when tuning new stations we can see both BBC1HD & BBC1HD Wales (etc) go shooting by, and we can choose regions of Wales, England and sub-regions of Gloucestership, West, Other.   BUT no matter which selection we make we only get Welsh programming.

 

I don't even recall seeing the EE TV box setup asking for a postcode anywhere.  Does it?  

by
EE Community Support Team

Re: Wrong region, wrong channels and ITV HD missing from replay

Hi @Semantical,

 

Welcome to the EE Community.

 

If you use your TV's built in tuner does it receive the correct regional programming?

 

Thanks

 

James

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