by Millie_hill Contributor
Contributor

Ee TV on Huawei media pad

Hi everyone, I recently swapped my phone for a Huawei P20 pro and I'm now aware that the EE TV app is not supported. I use the app all the time so this was a blow. I have just been bought a Huawei media pad M5 and was excited to see the EE TV in the play store! Downloaded it but it just sits on the EE screen and goes no further. Anyone have any ideas? I have uninstalled and reinstalled multiple times! 

Thankyou!

9 REPLIES 9
by Grand Master
Grand Master

Re: Ee TV on Huawei media pad

What Android version?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Millie_hill Contributor
Contributor

Re: Ee TV on Huawei media pad

I couldn't be sure, I'm new to android. Is there a way to find out? 

by Grand Master
Grand Master

Re: Ee TV on Huawei media pad

Somewhere in Settings / About Device?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Millie_hill Contributor
Contributor

Re: Ee TV on Huawei media pad

8.0.0?

by Grand Master
Grand Master

Re: Ee TV on Huawei media pad

The EE TV app doesn't work on Android Oreo (version 8). It hangs on its initial screen. Since the release of Oreo EE has promised a new version of the app but it has never materialised.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Millie_hill Contributor
Contributor

Re: Ee TV on Huawei media pad

That's so annoying! 

Thankyou!

by Legend
Legend

Re: Ee TV on Huawei media pad

Hi @Millie_hill

 

Unfortunately it won't work. You will have to wait for the new app. 

 

There are plenty of Freeview/tv apps on the play store.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Ee TV on Huawei media pad

Thanks! You're welcome Smiley Happy! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Millie_hill Contributor
Contributor

Re: Ee TV on Huawei media pad

That's interesting to know, thankyou. Do you have any suggestions? 

Unfortunately that doesn't help me with my recordings which is annoying. I'm a mum of two, I don't have time to stop and watch TV, but it certainly gets the housework done easier having it move around with me Smiley LOL

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