by Coop1 Investigator
Investigator

EE TV Box keeps rebooting / restarting!

Getting very frustrated now EE!

 

I have spoken with customer services on numerous occasions, had the box reset, hardrive wiped and then replaced...to have the same problem with the new box!

 

At the point where I am considering my options going forward as clearly we are not receiving the service we are paying for.

 

I can see posts from disgruntled customers going back a couple of years so not a new issue. 

 

EE - Sort this out or I take this further!

1 REPLY
by
EE Community Support Team

Re: EE TV Box keeps rebooting / restarting!

Hi @Coop1

 

I recommend getting back in touch with technical support. They're in the best position to investigate this further.

 

Let us know what happens.


Chris

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