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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 130755 Views
  • 49 replies
  • 20 Helpful

Resolved! 4Gee balance

I use a 4Gee data sim at my caravan and it’s great. Last year it had 120GB on it for 12 months. How do I find how much is left and time left to use it please?

Mobile data performance very poor since changing phone

Hi!About a month ago I got a new phone (Galaxy S24) and put my old physical sim cards in it (old phone was OnePlus 8 Pro).I have an EE sim and a GiffGaff sim.So, now the problem:Since I changed phones, the mobile data performance on the EE sim is ver...

data roaming does not work in northern Cyprus

I want to claim a refund on unused data from a data package but I can't find how to do that.Here is why. I have a pay-as-you-go EE. I live in Cyprus (internationally recognised south side). I bought a data package at the weekend to be able to use it ...

Unlimited Data about to run out??

Hi,My current plan is unlimited data, although someone previously explained before (unlimited is NOT unlimited??) .Due to moving house in the past week and currently having no broadband my data has been shared between family members which is leaving ...

EE's data gifting policies are broken

This bothers me for two reasons, and I've raised complaints about both of them.I've been an EE customer for years, and last January (2023) I decided to make some changes to my account and add a second one on for my son.My account is unlimited data, h...

Tony1044 by • Contributor
  • 123 Views
  • 8 replies
  • 0 Helpful
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