Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127138 Views
  • 49 replies
  • 20 Helpful

Morocco

My daughter has gone to Morocco. Can I remotely grant, or buy, data for her?  I’m on a monthly contact with 3 of my children. 

Incredible slow

I have 5gb plan and there is 150gb data. The mobile internet speed incredible slow since 2024. Could explain why that happen?

Gift data

Hi,I have two unlimited plans and two with data limits. When I try to transfer data from the unlimited plans to those with limits, an error pops up saying it failed, but when I transfer between those with limits, I can do so without any problems.

Radlog by Investigator
  • 108 Views
  • 7 replies
  • 0 Helpful

data roaming in europe

Ok so annoyed isnt the word ! i was persuaded to stay on an iphone and have had an iphone since iphone 4..  since getting the damn thing its been problem after problem and hey presto it doesnt fail to fk me up yet again ... i travel to Europe frequen...

Resolved! Data gifting

I'm struggling to gift data to my second line, its pay as you go. my other is essentials pay monthly, I can't find anywhere on the app to gift data, there is no option can anyone help thank-you !!!!

4G camera sim card

I have a 4G camera with an EE sim card in it. How can I check what data is left

JR1956 by Investigator
  • 357 Views
  • 6 replies
  • 1 Helpful

Resolved! Double Data Message

Hello,I've had a message from 1122 to say I can get double data as I'm also a BT broadband member. It says if I reply with the word DOUBLE it will be added. When I replied to the message it then says it'll charge me to send. Is this just a standard n...

MrsC16 by Investigator
  • 9941 Views
  • 28 replies
  • 2 Helpful