Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by Grand Master
  • 40594 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73771 Views
  • 7 replies
  • 12 Helpful

echo dot

I have 2 echo dots previously no problem, move to ee broadband and cannot connect despite countless methods tried

Resolved! Costs of installing fibre broadband

HiI made an enquiry to another provider and in their charges section they mention an amount of £200 in order to connect up a property which currently doesn't have a (fibre) broadband connection, Would it be similar with EE? If there were any difficul...

Broadband packages

Looking for advice. Just received notification that my package is come to an end this week . Also found out that we are in a telephone withdrawal area and can no longer have a landline. No one at EE can answer how can I make or receive calls after th...

Resolved! general EE dns settings for non ee routers

Hi I have been on EE for decades, and all that time used a Vigor 2710 router, which recently died. I used this as the standard supplied router does not give me the functionality I need and have used for many years. As I am due to get fibre soon I dec...

Internet packet loss

For the past couple of days I’ve been playing a video game on my PS4 and have been lagging constantly and the game connection feedback is showing as packet loss causing me to not be able to play games. It had even happened when I’m home alone, no one...

image.jpg
dorian06 by Investigator
  • 408 Views
  • 2 replies
  • 0 Helpful

No account details

Hi there can anyone offer me some advice, the ‘contact us’ section of this website is currently not working on my phone… I have a strange one-My ex set up the ee broadband I currently have in my home. The bill comes out of my account but I do not rec...

Namaste1 by Investigator
  • 340 Views
  • 6 replies
  • 1 Helpful