Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Ordered full fibre on 26th Oct, which was installed on 15th Nov, not happy with it, so called to cancel, but apparently can’t until 5th of Dec due to an “open order” that I have no idea what it is. The date I’m “allowed to cancel” also conveniently f...
As the title suggests really, I've had no end of issues both wired and wirelessly (Mostly major ping spikes when gaming) for the past year or so as my post history can show, so I'm wondering if I'm able to buy a router and use that instead?At my old ...
Can you please merge the broadband link offer you texted me today. I have tried countless times. I am meant to be receiving free unlimited data after it expires on 20th November. But the link does not work sent to me today from my buying new broadban...
Hi. So I want to join EE Fibre Broadband. I live in a smal block of 4 flats. All are "connected" with BT phone line. And one of the flats is a BT Broadband customer. That flat is the only address listed to get EE fibre but not mine. How do i get my f...
I need a Broadband at xxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
How long have I got left in my contract
Hey I can’t get access to my service
Good dayI hope everyone doing great.So story is - last Friday 27th of October placed order for busiest homes package ( transferring from BT ). Later on received message of engineer appointment confirm / order number and all other stuff it comes wit...
I have just switched to EE Broadband and they have sent me a Smart Hub Plus. The power plug (the barrel connector that plugs into the back of the router) is different from all previous connectors. It seems to be 3.2mm/1.1mm with a red tip but I canno...
