Good evening, my name is **** ****, I had a debt to you but I paid all the

[Ionas]

[Mod edit: full name removed. Please do not post personal identifiable details in public forums.]

[Ionas]

Good evening, my name is **** *****, I had a debt to you but I paid all the money, but in the credit report it appears that I still owe you. Please check to see what is happening. Thank you.

[Mod edit: full name removed. Please do not post personal details in public forums.]

[Leanne_T · Accepted solution]

Morning @Ionas 

Thanks for coming to the community. 

If you're credit report shows an outstanding balance to EE, please call our mobile guides. They can get the account checked for you and let you know if this is showing a bill that has not been paid. 

More information can be found in our Credit Files Explained page. 

Thanks 🙂

Leanne.