App/bills

Victoria251
Explorer

Am trying to get my bills up on my app but it not letting me link my mobile and I just got the broadband aswell and it not letting me get that either what can I do

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Victoria251 

Welcome to the community.

If you aren't able to link the accounts in the EE app, please try to login through the EE website to see if you are able to link there.

If it still doesn't let you link the accounts, give our customer service guides a call, and they can help to get everything working as it should be for you.

Michael

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3 REPLIES 3
Michael_D
EE Community Support Team

Hi @Victoria251 

Welcome to the community.

If you aren't able to link the accounts in the EE app, please try to login through the EE website to see if you are able to link there.

If it still doesn't let you link the accounts, give our customer service guides a call, and they can help to get everything working as it should be for you.

Michael

Ok thank you ill try that

Sent from Outlook for Android<>
Michael_D
EE Community Support Team

My pleasure @Victoria251

Please keep us posted with how you get on.

Michael