20-07-2016 02:12 PM - edited 20-07-2016 02:28 PM
If the community isn’t working properly, we need to know. Just reply below with a description of the problem you encountered.
To help us identify the problem and fix it as soon as possible, we have some questions.
Don’t worry if you can’t find all (or any) the information - just letting us know there’s a problem is a huge help! :robothappy:
05-01-2017 11:27 AM
I've already commented on this on my post that I just made. There doesn't appear to be a forum for positive customer service feedback?
10-07-2017 10:52 PM
Oh, I have a piece of feedback - I cannot login into the site, how about that?
Well, apparently, I can, since I'm posting this. But the "Log in" button at the top right just does not work. It redirects me to "My EE" account, which is on a different website.
In order to log in, you need to try and start a topic, and then you will see a login form for this site.
So, a user would not be able to report a problem because there's a problem with the site reporting the problem. Sigh. Classic EE.
11-07-2017 03:52 AM
@yk4ever: The Login button @ Top R is only for MyEE & appears on all EE website pages.
The Login to this Community only shows when you are not logged in to it & appears where your avatar would be near top L. You can tell when you are logged in by the appearance of your avatar & when you hover over it, it shows you the counts of your posts etc.
29-07-2017 05:02 PM
Oh I see now second "Log in" in a yellow circle.
This is a terrible UX. Have they tested that on real users at all?!!