20-11-2019 09:51 AM
I'm trying to add an avatar but the website is glitching after I add the image. It goes to the crop stage but the image isn't shown and the drag bars for sizing are over the text on the page.
Can someone at EE fix this please. I'm pretty much blind here trying to do this.
20-11-2019 02:04 PM
Was doing this for the community forums. I am trying to do this via a PC. I can select the image and upload it... it shows it. But then I try to resize and crop it using your cropping function and then that's when it goes pear shaped. The image isn't there, just a square with nothing inside and the corner bits for resizing etc. I am unable to see how it looks.
I have tried this using the latest version of Firefox and Google Chrome as well. Same result.
What a mess!
20-11-2019 02:07 PM
@ymo1965 As a test try using a different image.
20-11-2019 02:40 PM
I tried three other images. Same thing. Now I try a 100 x 100 image. It shows a square with a triangle inside. Nothing more. What size images are you supposed to use? I am using .jpg images, so no incorrect formats. This is pretty crazy. Never had this before on other sites.
20-11-2019 02:41 PM
Pictures have to be approved so the one that showed the triangle worked
It will show once it gets approved which is normally pretty quick.
20-11-2019 02:48 PM
Thanks, but I refreshed the page and still showing the triangle image. Actually, it did say it worked last time before I wrote to you and that still didn't work.
Thanks for your help anyway. If it doesn't work then I won't bother. Too much hassle for something too simple.
20-11-2019 03:09 PM
OK, it's worked now. Just refreshed your web page. Thanks for your help. I uploaded a 100x100 image. Maybe your system doesn't like images too big. If you find out, it might be a good idea to add that info on the avatar upload page for other folk to see.
20-11-2019 03:18 PM
No problem. My only thought is.. it should accept larger images otherwise what would be the point in a cropping tool?
All the best! 🙂
by XRaySpeX 30-11-2019