Highlighted
by PascalA
Explorer

how do you get EE to call you when you cannot make outgoing calls?

I am abroad, could not make outgoing calls and zoiper and whatsapp calls to EE did not work either so ended up calling expensively from a hotel phone for 45 mins before the issue was temporarily resolved. Now the issue has come back and don't fancy spending again on a long call to the tech team. How can I get EE to call me as I can't find a customer services email and the chat doesn't seem to be working even though in open hours.

 

Your help appreciated.

 

 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: how do you get EE to call you when you cannot make outgoing calls?

EE won't call you but you could try the Freephone no. in my sig over Skype.

 

If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: how do you get EE to call you when you cannot make outgoing calls?

EE won't call you but you could try the Freephone no. in my sig over Skype.

 

If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by PascalA
Explorer

Re: how do you get EE to call you when you cannot make outgoing calls?

Managed to skype call that freephone number. Thanks for your guidance.

by Grand Master
Grand Master

Re: how do you get EE to call you when you cannot make outgoing calls?

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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