Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7123 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2077 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3892 Posts

Activity in Mobile Services

No access to cellular data.

For the last 2 weeks I have apparently been using my cellular data at an alarming rate. I have purchased data in addition to my plan. This has also been gobbled up. I now have no cellular data access on my I-phone and I pad. Technical at EE now say t...

EE blocking Amazon Verification Codes

I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...

Bel64 by Explorer
  • 796 Views
  • 6 replies
  • 1 Helpful

Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

BM_Rob by Investigator
  • 389 Views
  • 5 replies
  • 1 Helpful

Mobile data

Why is it that BT moved me to EE and now my phones are not on the same bill as broadband and EE disconnected the phones due to non payment but I have a direct debit mandate. So I spent 2hours on the phone sorting it and paying directly to get them re...

Network issue NN3

I have had a network issue since around midday in Northampton NN3 area. This is the same for my husbands phone, so it not down to my mobile. Trying to get a status report on the website is impossible... it just keeps going round in circles with no an...

Bev_P by Visitor
  • 24 Views
  • 2 replies
  • 1 Helpful