Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6983 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2028 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3775 Posts

Activity in Mobile Services

Roaming

I didn’t text 150 before going abroad - how do I get roaming on when already abroad 

porting from BT

I ported 4 numbers from a BT Family Sim Plan on 21st April. 2 of the numbers went through ok but the other 2 are stuck.Spoken to Service team 3 or 4 times but getting nowhere. They keep telling me to wait 72 hours! That's nearly 2 weeks now.They say ...

Resolved! Blocking 0843 numbers

This is a perennial problem for many people receiving increasing numbers of unsolicited 0843 calls. These 0843 numbers can be blocked individually but organised scammers have hundred of these numbers so just call again using a different 0843 number.W...

Harriet37 by Investigator
  • 755 Views
  • 14 replies
  • 2 Helpful

Re: Roaming

Do you know if I can us my roam abroad pass for a year in Australia or is there some form of time period you are allowed to use it for 

CEH1967 by Visitor
  • 29 Views
  • 1 replies
  • 0 Helpful

Resolved! How do I convert my SIM to eSIM

Hi all  I’ve seen similarly worded articles but couldn’t find a conversation specifically for my query so apologies if there is already one I did try and have a brief look. currently have an iPhone 12 Pro Max (eSIM supported) on contract with EE and ...

4G Not Working on iPhone XR

Hi there,My 4G doesn't work properly on my phone, weirdly enough WhatsApp works fine but I'm not able to use the internet or any other app. I've tried the following solutions already:Restart phoneRemove and reinsert SIM cardChecked the network status...

Ahsoka1 by Investigator
  • 1140 Views
  • 17 replies
  • 2 Helpful

Data in the USA

Hello Just arrived in the USA and wanted to make sure I’ve got the correct date pass…we are here for 4 nights. Want to be able to get the most cost effective way to use whilst I’m here. Thanks