Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6980 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2027 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3772 Posts

Activity in Mobile Services

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Resolved! Voicemail alert but no voicemail messages

I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switch...

DawnMc by Visitor
  • 7290 Views
  • 9 replies
  • 7 Helpful

Getting an eSim My EE

I have just moved here from the United States and have called about getting set up with EE Broadband and have also gotten the 30 day unlimited. plan but cannot obtain the QR code to activate my eSIM. I received an email that says I need to set it up ...

autumng by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! How to activate phone in Australia

Hi,My phone is showing SOS only since arriving in Australia, yet I activated roaming before I left the UK.I can’t contact EE as I can’t make phone calls or texts!Thanks

Going benidorm

can some please help me I'm going benidorm on Saturday never been abroad before and want to know if I can use my phone data in benidorm without charge does this picture mean I can use my data and calls in Spain without it costing me thanks

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Wi-fi Calling

I have a Motorola phone with 'wi-fi calling' available. It is an unlocked phone. I wish to use it on an EE Monthly account. I have Vodafone broadband at home. Can I use wi-fi calling in my home with this phone / ISPN with my EE SIM in my phone ?