Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7093 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2069 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3878 Posts

Activity in Mobile Services

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that.  Well, with that OTP they could have changed my password and hijack...

JanosP by Explorer
  • 5568 Views
  • 5 replies
  • 4 Helpful

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Apple RCS / MMS Part-Implemented?

Hi there,I have an iPhone and use iMessage. I am also in the process of switching carrier from O2 to EE so have both numbers active as eSIMs in my iPhone 15.Recently, (and since the Apple RCS announcement, though I know it has not been implemented ye...

richr88 by Investigator
  • 224 Views
  • 14 replies
  • 3 Helpful

Re: Missed call alerts

hi All  i would like to recieve a text after i have missed a call. if i am already on a call i dont have a notification that someone else has tried to call me. i have tried to call my voicemail to turn on this setting but it doesnt give me any option...

Not receiving SMS from Firebase

As the title says I cannot receive any SMS messages from Firebase to allow me to log into certain apps.I have recently upgraded from an iPhone 12 Pro to an iPhone 15 Pro, and previously had no issues, but since upgrading I cannot receive these specif...

madtaff by Visitor
  • 56 Views
  • 3 replies
  • 1 Helpful

SPENDCAP UNBAR

i have tried to enter a competition but told that i have a 3rd party bar when i have txt UNBAR or SPENDCAP to 150 it says i have no 3rd party bar?? but still wont let me enter a competition can anyone help me please? thanks

Jo-Anne by Visitor
  • 10794 Views
  • 30 replies
  • 9 Helpful

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Peter274 by Investigator
  • 178 Views
  • 10 replies
  • 0 Helpful

activate a sim

I bought a sim card and it's not activated yet (I need it for my next visit in UK). I searched the EE page and I just can't find any prompts to activate the sim card, when you already have a number. All I can find are options to buy a sim card.Any ad...