Mobile Services

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7127 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2078 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3894 Posts

Activity in Mobile Services

Re: Is it just me or is ee phone signal poor

I have also found the EE signal weaker around the Country.  I have both a phone and a mobile WiFi/Myfi contract.   The phone signal often loses  connection in area where the signal was always good.  The bigger problem is the WiFi/Myfi.   I use this i...

Hi

Not working for data mobile never back normal long time still failed teaching

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jenny_79 by Valued Contributor
  • 22 Views
  • 2 replies
  • 0 Helpful

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

Screenshot 2023-06-16 220202.png
8388ehdan by Explorer
  • 4725 Views
  • 55 replies
  • 31 Helpful

Error code o

Hi i need help my phone  keeps saying error code o When trying to text message  can anyone help  

Bex822 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Cymraeg24 by Investigator
  • 174 Views
  • 19 replies
  • 0 Helpful

Coverage in Oxford

Update: 19 March 2024 Over the past few months, our engineers have visited multiple locations to conduct surveys to make sure the locations will be suitable for the equipment needed for a new mast. Once the surveys have been completed and the locatio...

Leanne_T by EE Community Support Team
  • 3017 Views
  • 23 replies
  • 13 Helpful

Resolved! Suddenly charged for photo texts?

Edit to clarify: this is on an Android phone to an android phone through the standard messaging text app. Between Dec 2023 and March 2024 I was texting a friend with pictures and emojis, because after the first picture it didn't add a cost to my bill...

Cant recieve texts or calls

Don't know when this started, but I can't log into some of my apps now because of the two factor authentication because it needs a code from a text. I've tried ringing it from a different phone and it doesn't go through. Can't message ee as that does...

Chez89 by Visitor
  • 35 Views
  • 1 replies
  • 0 Helpful

EE blocking Amazon Verification Codes

I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...

Bel64 by Investigator
  • 898 Views
  • 18 replies
  • 1 Helpful