by DaveCorn
Explorer

WiFi calling great for outgoing calls, incoming calls doesn't work

Hi all.  There is no EE signal at all at home.  So as my LG G4 was bought at EE and I have a monthly subscription, I have switched on WiFi Calling.  I can make outgoing calls using WiFi Calling no problem.  But I cannot receive incoming calls with WiFi Calling - all incoming calls get routed to voicemail.  Can anyone help?

3 REPLIES 3
by
EE Community Support Team

Re: WiFi calling great for outgoing calls, incoming calls doesn't work

Good Evening @DaveCorn

 

Welcome to the community. 

 

Does this happen on all devices within your home?

 

Does the Network Status Checker report any known problems?

 

Speak soon, 

 

Katie 🙂

by DaveCorn
Explorer

Re: WiFi calling great for outgoing calls, incoming calls doesn't work

Hi Katie, mine is the only EE device in the house. And the Network Service
checker is all clear. It's been like this for over 3 months. Thank you for
your interest.
by
EE Community Support Team

Re: WiFi calling great for outgoing calls, incoming calls doesn't work

Hi @DaveCorn,

 

Please get in touch with Customer Care so our Tech Gurus can look into your WiFi Calling issue.

 

They'll be happy to help. 🙂

 

James

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