by
EE Community Support Team

WiFi Calling on EE: All you need to know

[ Edited ]

One of the big questions we get on Community is "Will I get WiFi calling as I didn't get my phone direct from EE?"

 

We have a range of devices that are able to use WiFi Calling whether they've been purchased directly or indirectly.

 

We've put all the information together in some handy tables, which will be updated as and when new devices become available.

 

 

What is WiFi Calling?

 

WiFi Calling is a handy little feature that enables you to make calls and texts, even if you don't have a signal. You simply need to connect your device to a WiFi Network and use your phone as you normally would.

 

It's the ideal feature if you struggle with poor coverage at home or work and have WiFi.

 

 

Who can get WiFi Calling?

 

WiFi Calling is available for all new and existing pay monthly, small business and corporate customers, using a compatible device.

 

The service is not currently available for pay as you go.

 

Compatible Devices;

 

Apple 

Device                               Direct                              Indirect                
iPhone 7, 7 Plus
iPhone 6, 6 Plus, 6s, 6s Plus
iPhone 5s, 5c
iPhone SE

 

Blackberry 

Device                         Direct                                Indirect                          
Priv
Dtek 50

 

EE

Device 

Direct

Indirect

Harrier

No

Harrier Mini

No

 

HTC

Device                         Direct                                  Indirect                     
A9 No
M9 No
Desire 530 No
10
U11

 

LG

Device

Direct

Indirect                              

G4

No

G5

No

G6

No

K8 (2016 & 2017)

No

X Cam

No

K10

No

G5 SE

No

 

Microsoft

Device

Direct

Indirect

Lumia 550

Lumia 650

Lumia 640 (& 640XL corporate only)

No

Lumia 950 (& 950XL corporate only)

 

Nexus

Device  

Direct  

Indirect 

5X

6P

 

Google

Device

Direct

Indirect

Pixel

Pixel XL

 

Samsung

Device

Direct

Indirect

Galaxy A3 (2016)

No

Galaxy A5 (2016)

No

Galaxy S5, S5 Neo

No

Galaxy S6, S6+, S6 Edge, S6 Edge+

No

Galaxy S7, S7 Edge

Galaxy A3 (2107)

Galaxy A5 (2017)

Galaxy S8

Galaxy S8+

Galaxy XCover 4

No

 

Huawei

Device   Direct                               Indirect                          
P10
P10 lite
P10 Plus
P8 lite (2017)        

Sony

Device

Direct

Indirect

Xperia Z5, Z5 Compact, Z5 Premium

No

Xperia X

No

Xperia X Compact

No

Xperia XA

No

Xperia XZ

No

Xperia XZ Premium

No

 

 

For further information and troubleshooting steps if you're having problems using WiFi calling, please see the WiFi Calling Help page.

 

Any questions let us know by posting below.

 

Thanks – Karen. Smiley Happy

6 REPLIES
by
Investigator

Re: WiFi Calling on EE: All you need to know

My wifi calling has suddenly stopped working. Lg g4. 

by
EE Community Support Team

Re: WiFi Calling on EE: All you need to know

by
Valued Contributor

Re: WiFi Calling on EE: All you need to know

How about the dual sim versions of these phones, most of which are only sold abroad (or available in the UK through ebay)? Are they compatible with wifi calling? I am particularly interested in the Huawei and the Samsung. Thanks.

by
EE Community Support Team

Re: WiFi Calling on EE: All you need to know

Hello there @garfieldthecat

 

Thanks for coming here.

 

Please see your previous post here.

 

Thanks, Leanne!

 

 

by
Investigator

Re: WiFi Calling on EE: All you need to know

Hi - I have an iPhone 5s originally from Vodafone. Now unlocked. I now have an EE pay monthly sim in it and switched on wifi calling but it is not showing. What's up? Software up to date. Router at home supports wifi calling (partner has iPhone through EE)

 

thanks

matt

by
EE Community Support Team

Re: WiFi Calling on EE: All you need to know

Morning @Marno

 

I've replied to your other post.

 

Thanks - Karen. Smiley Happy

Let's get started

Join the EE Community to ask, answer, learn and share.