04-09-2017 06:28 PM
Because your phone is not sold by EE as per EE VOWIFI help pages.
WiFi Calling is available on all versions of the iPhone 5c and later models of the iPhone, as well as:
Samsung Galaxy S8, S8+, S7, S7 edge, S6, S6 edge, S6 edge+, A3 (2017), A5 (2017), J5 (2017), Nexus 5X, Nexus 6P, Nokia 3, Nokia 5, Lumia 550, 650, 950, 950XL, HTC 10, HTC U11, BlackBerry Priv, BlackBerry Dtek 50, BlackBerry Dtek 60, BlackBerry KEYone, Google Pixel, Google Pixel XL, Huawei P10, P10 Lite and P10 Plus.
It's only available on the EE version of all other compatible Android and Windows devices which can only be bought directly from us in one of our stores, online or through our telesales team. At present, other Android and Windows devices bought from other retailers will not be able to support WiFi Calling
04-09-2017 06:41 PM
13-09-2017 12:46 PM
Hello, a related question. I also have oneplus 3t and am hoping to get wifi calling working. I understand the previous answer about the phone not being supported yet, but my confusion is that I received this text message from EE :
"Great news. WiFi calling is now set up on your phone. You can now use it to make calls and texts over WiFi. For more info visit ee.co.uk/wificalling"
However the option in the phone settings menu to turn on wifi calling is missing, which I understand is carrier related.
Can you confirm please why I got this SMS if wifi calling is not supported on my phone. I'm hoping that there is some way EE can send my phone the required message to enable the menu option. Many thanks in advance.
13-09-2017 03:12 PM