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by Graymonks Investigator
Investigator

Why do I receive Voicemails but no "Recents" No. or ring tone?

I get Voicemails but no "Recents" number or ring tone, why?

I hear what sounds like office chatter in the background but no message!

Cuts off after 10 seconds or so.

It is happening daily.

6 REPLIES
by Brilliant Contributor
Brilliant Contributor

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hello @Graymonks,

 

Welcome to the community,

 

Could it be that someone does not want to leave a message and then hangs up, but before hanging up, you can hear chatter from an office in the background?

 

Some people do not have their number showing either.

 

Make sure that you have not got your sound too ow for calls, ringtones or that you are not in airplane mode.

by
EE Community Support Team

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hi @Graymonks

 

Welcome to the community.

 

What kind of phone do you have?

 

It could be as simple an explanation as @Schockwave has given. Usually, you'd have a missed call from a withheld number though.

 

Chris

by Graymonks Investigator
Investigator

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hi Chris,
iPhone
by Graymonks Investigator
Investigator

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hi Chris,

iphone.

What is strange is that I don't have a missed call or recent call identified.

Cheers,

Graham

by Graymonks Investigator
Investigator

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hi Alex,
I receive other calls normally.
It seems to be one single caller that is leaving a voicemail but no other record on my phone. The message is the sound of office background noise and faint chatter. It is the same sound every time.
Graham
by
EE Community Support Team

Re: Why do I receive Voicemails but no "Recents" No. or ring tone?

Hi @Graymonks,

 

Is it just one number that this is happening with? 

 

Can you receive calls and do you see missed calls off any number?

 

If this is happening with every call, I would get in touch with our technical support guys. They will be able to look at your account Smiley Happy

 

Alex

 

 

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