by Nakita90
Explorer

Why cant I recieve calls

I have a new contract and a new Samsung galaxy s9+ but it will not me recieve calls I just get a text to say I have a missed call. Help please

4 REPLIES 4
by Grand Master
Grand Master

Re: Why cant I recieve calls

@Nakita90  Have you tried restarting  the device? 

by Nakita90
Explorer

Re: Why cant I recieve calls

Yep tried everything I've bin through every setting

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by Grand Master
Grand Master

Re: Why cant I recieve calls

@Nakita90  It sounds like the port is not fully completed yet but I would give customer services a call and request them to reset your line. 

by
EE Community Support Team

Re: Why cant I recieve calls

Hi @Nakita90

 

Thanks for coming to the community.

 

Have you transferred your number from another network?

 

If so, when did you request this?

 

Speak soon, Leanne 🙂

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