by Higgi74 Investigator
Investigator

Voicemail

My calls are going straight to voicemail sent text to 150 its deactivated also do not disturb is off voicemail number is correct can anyone give me any more suggestions please 

6 REPLIES
by Ace Contributor
Ace Contributor

Re: Voicemail

Hi,

 

Is it possible for you to try the SIM card in another handset? 

 

W

by Legend
Legend

Re: Voicemail

Hi @Higgi74

 

Do you receive a signal? 

 

What device do you have? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Voicemail

Hi @Higgi74,

 

Welcome to the EE Community. Smiley Happy

 

I'm sorry to hear you are having problems receiving calls.

 

Is your phone showing a network signal?

 

Are you able to make outbound calls?

 

Thanks

 

James

by Higgi74 Investigator
Investigator

Re: Voicemail

Yeah have signal s9e 

by Higgi74 Investigator
Investigator

Re: Voicemail

Yeah can make calls out going 

by
EE Community Support Team

Re: Voicemail

Hi @Higgi74,

 

Thanks for confirming. We'll need to take a quick look at your account to get this fixed for you.

 

Please get in touch so our Customer Care Team can get this sorted for you.

 

James

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