03-02-2019 10:33 AM
Cannot call 150 or people they are ringing me when I answer cannot hear them and the speaker button is not available same when u ring out Ive no idea what’s wrong it was working fine last night
03-02-2019 11:07 AM
welcome to the community. I’m sorry you are having problems.
this may sound silly but is your device updated with the latest version? Also, have you tried resetting it?
if this is still an issue please call EE from a landline for tech support on :
03-02-2019 12:38 PM
I cannot phone text support because there’s no sound no connection and I have tried restart and it’s I iPhone 7 fully updated still nothing
03-02-2019 12:53 PM - edited 03-02-2019 12:54 PM
03-02-2019 01:11 PM
Hi, @Watkins07,. And good afternoon! 😊
You're welcome 😊👍
👀 U around in the EE community!
03-02-2019 01:26 PM - edited 03-02-2019 01:27 PM
This is a long shot!
Do you use headphones at all?
The reason i'm asking this is, because there maybe a problem with your headphone port! Not connecting!
03-02-2019 04:36 PM
no i dont have headphones still not working reset phone tried talking on chat got dc dont know what to do now
03-02-2019 04:40 PM
@Chanytelle Do you have a landline that you can call from? I posted the customer service number further up in case this could help you .
If you don’t, your best bet is to pop into your nearest store tomorrow if possible. I hope you get sorted soon. Let us know how you get on x