Enter the postcode for the area you are seeing no service, into the EE Service Checker, and see if any issues are shown.
EE Service Checker
Good Morning @Katie2002.
Thanks for coming to the community.
Did you get a chance to check your postcode in our Network Status Checker as @Fatboy71 suggested?
Are you having this problem in more than one place?
What phone are you using?
One of these options may help you find the answers you need.
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