06-08-2019 08:18 AM
What is this message.
Have been in france for the week and phone worked fine but not recognising the network once back in UK.
06-08-2019 10:34 AM
Good Morning @jac1969.
Thanks for coming to the community.
I hope you had a fantastic time in France.
What phone are you using?
Have you tried a manual network selection?
Speak soon,
Katie 🙂
06-08-2019 12:51 PM
Hello Katie,
It a a samsung s7.
yes I tried to reset settings and connect manually.
Still get the unable to connect to network m,essage.
Phone was fine in europe just not working here.
06-08-2019 01:21 PM
Still not registering on network and getting a "phone not allowed "message.
06-08-2019 03:18 PM
Hi there @jac1969
Thanks for coming back to us.
We will need to get this looked into for you.
If you can give us a call from another phone on either 150 if this is on EE or 0800 079 8586.
If you are with us on a pay monthly account, you can access our chat service on the bottom of this page under need more help.
Thanks.
Leanne 🙂
26-02-2022 05:32 PM
Yes and it still doesn't work
26-02-2022 05:40 PM
@manofwar2906 What doesn’t work ?