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by
Investigator

I have third party non-UK Samsung S7 can I use Wifi Calling?

I have a sim only EE contract. The phone works in the UK and has latest Android update. I can't see the Wifi Calling option in the phone app settings.

1 SOLUTION

Accepted Solutions
by
Scholarly Contributor
Solution
Accepted by Northerner (Maestro)
a week ago

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

They are not sold in Europe as there is not a market for them.

 

They have a different type of firmware to support the dual im functionality.


Brendon (Android Expert)
Samsung Galaxy S8+ on Pre-Order
9 REPLIES
by
Ace Contributor

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

@Komakino Where is the phone from? 

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by
Scholarly Contributor

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

Go to phone and dial *#1234# and share the info.

 

Not all firmware types will have WiFi calling in it. And seeing as you don't have a UK one it may not work on the EE network anyway.


Brendon (Android Expert)
Samsung Galaxy S8+ on Pre-Order
by
Investigator

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

AP: G930FXXU1DQC8

CP: G930FXXU1DQC8

CSC: G930FOZS1DQC8

Model: SM-G930F/DS

by
Scholarly Contributor

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

You have a dual sim S7.

 

Which market did you buy this from can't find that on the Sam Mobile site at all.


Brendon (Android Expert)
Samsung Galaxy S8+ on Pre-Order
by
Maestro

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

Hi, 

 

As far as I am aware you cannot install BTU firmware on dual sim handsets so you will not be able to use EE VOWIFI service. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by
Scholarly Contributor

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

Northerner is correct. You can't install BTU firmware on your device.


Brendon (Android Expert)
Samsung Galaxy S8+ on Pre-Order
by
Investigator

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

[ Edited ]

Oh. That's very disappointing. I got the phone from Hong Kong. Might I ask why dual sim phones aren't supported? 

by
Scholarly Contributor
Solution
Accepted by Northerner (Maestro)
a week ago

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

They are not sold in Europe as there is not a market for them.

 

They have a different type of firmware to support the dual im functionality.


Brendon (Android Expert)
Samsung Galaxy S8+ on Pre-Order
by
Investigator

Re: I have third party non-UK Samsung S7 can I use Wifi Calling?

Fair enough. Thanks anyway.

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