27-02-2019 07:14 PM
I can call all numbers apart from one - happens to be my husband's mobile number, which could be critical! I can text him, he can call me, he can text me. He is not on EE. We have been to his provider today and doen lots of test - the problem is not their end. We have changed sims into different phones, tried resetting networks etc no joy.
Any one else having these problems? Any ideas?
Thanks!
27-02-2019 07:25 PM
What network is your husband on?
Did he get the number with that network or did he port it in, if so which network did the number originate from.
27-02-2019 07:34 PM
What are the 1st 5 digits of his no?
27-02-2019 10:58 PM
Has he accidentally blocked your number on his Call app? It is possible... It's worth him looking in his Call Settings at the list of numbers he has blocked. If your number is in there he'll just have to unblock it.
28-02-2019 06:19 AM
It is A1 - an Austrian network - the number is from them.
We are both out in Austrai currently
28-02-2019 06:20 AM
It is an Asustrian number so starts in 0043 664 27
I have no probelms calling any other Austrian numbers
28-02-2019 06:21 AM
No - this was the first thing we checked. Plus I can send a text message and he receives so can't be blocked
28-02-2019 07:03 AM
Sorry I thought it possible, but a long shot. I know it's possibly to block calls but allow texts so I thought it worth checking. And you already had of course.
28-02-2019 07:43 AM
I was able to call the number in Dec, but have been unable to call it Jan onwards. We have been in Austria all that time, and nothing else has changed - not sure if that helps!
28-02-2019 08:12 AM
Good Morning @alijcar2019.
Is your husband able to receive calls from all other numbers?
Could you try deleting him as a contact and clearing your call history, then call again?
Jon