by Hutch3 Investigator
Investigator

How do I get Wi-Fi calling on my non branded LG G7 ThinQ

 
7 REPLIES 7
by Grand Master
Grand Master

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

Hi @Hutch3

 

You cannot if the option isn't available.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Profile closed
Not applicable

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

Settings - Call - Wi-Fi Priority On.

That's what it is with the LG5 I've got. Its likely to be that for the LG7, too. Then turn phone off and on again. Then select your Wi-Fi. Then try making the call. 

by Grand Master
Grand Master

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

Does How do I set up WiFi Calling? / LG work for you?

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by Profile closed
Not applicable

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ


@Northerner wrote:

Hi @Hutch3

 

You cannot if the option isn't available.

 

Thanks


@Northerner, I think it is available. It is available on my LG5. Isn't the LG7 better and more than my LG5?

by Hutch3 Investigator
Investigator

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

Thanks for your replies

I don't have the option in call settings like on the Lg5.

And because the Lg G7 Thinq wasn't purchased through EE themselves (as they don't supply it) it doesn't have the firmware needed for Wi-Fi calling.

I was hoping somebody might know how to put it on my device as I need it to work.

 

by Grand Master
Grand Master

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

@Hutch3

Where did you buy your handset from? Is it the UK/European version?

This service is also only available to pay monthly/ SIM only customers. 

 

You would need to flash EE firmware if it's not available by default.

 

@Profile closed

There is no reason why it shouldn't be available on any handset tbh as it's an android setting that the manufacturer needs to activate. 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Hutch3 Investigator
Investigator

Re: How do I get Wi-Fi calling on my non branded LG G7 ThinQ

Yes, the handset is a UK brand.

How do I get hold of the EE firmware to download onto my phone?

I have tried to look at my old lg5 to see if I can take it off there but I can't see how to do it.

Many thanks in advance

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