by Alijohn1965 Established Contributor
Established Contributor

Re: Has anyone been hearing an electronic interference like a piano?

No I’m in West Wales.

by Hayleystinson Investigator
Investigator

Re: Has anyone been hearing an electronic interference like a piano?

Hi everyone. I’ve spoken to EE this afternoon, I now have a complaints number. It is a problem between apple and EE. And not on other next works. I have been assured that they will now keep in contact with me with updates. I did feel this was the first time I had actually got anywhere with them. Watch this space !!!!!

Sent from my iPhone
by Amh0187 Contributor
Contributor

Re: Has anyone been hearing an electronic interference like a piano?

Hi.
I would be sceptical about the apple and EE story you have been told as the network engineers at EE have told me it’s only them and nothing to do with apple.

Sounds like they are trying to shift blame so you aren’t as hard on them

Thanks

A

Sent from my iPhone
by Rcs123
Visitor

Re: Has anyone been hearing an electronic interference like a piano?

I get this too. Its getting worse. Seems to be more often when one person is on WIFI calling. 

by Profile closed
Not applicable

Re: Has anyone been hearing an electronic interference like a piano?

Well. Have to say have just experienced this with someone when on the phone to them (other person using an Android phone on the o2 network - I have an iPhone 7 and was using VoLTE/4G Calling at the time) and tried to report it to EE Tech Guru & they weren't particularly confidence inspiring.

Tech Guru said it was definitely an Apple problem at their end (even when I pointed out that many people on here have advised otherwise, to the point of saying EE had admitted to making changes to the way iphones work on their network back in January) and that they know about it and are working with Apple to get it fixed. I asked if he wanted to take details of where/when etc. and he only did because I asked him to log it and feed it back!

Thought I'd escaped being an iPhone 7 user, but apparently not...?! EE's lack of progress on this one really is not a good look. 😑

by Profile closed
Not applicable

Re: Has anyone been hearing an electronic interference like a piano?

Just to add have also raised a formal complaint (as well as reporting it to Tech Guru) as per previous advice on this forum. If this is the only way EE will resolve it then so be it!

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