by Tuey91
Explorer

Can not call in or out?

I can text in and out. Use phone network and Wi-Fi. Tried airplane mode, switching phone on and off. Spoke with EE on facebook. Still can not call in or out. People trying to call me says it rings once then it sounds like they are blocked. I never received the missed call. They get a miss call notification but it doesn't even ring when I attempt. Started at 11.30am 18th may 2019.

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Can not call in or out?

Hello @Tuey91 ,

 

Welcome to the community<

 

Have you taken your SIM card out and given it a rub and then put it back in again? This can sometimes help.

 

Are you on pays a you go or monthly contract? I take it, you have been making and receiving calls ok before this all started?

by Tuey91
Explorer

Re: Can not call in or out?

Just tired that and nothing worked. I have had the contract for almost 2 years now. Never had this problem before.

Highlighted
by
EE Community Support Team

Re: Can not call in or out?

Hi @Tuey91,

 

Welcome to the EE Community.

 

Does the Network Status Checker show any problems in your area?

 

Thanks

 

James

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