29-01-2019 07:06 PM
I can use the internet and I can text with no problems but people cannot call me and I cannot call them even with full bar. It just rings and then after 10 seconds it says call failed. This is my last ditch attempt to get some advise before I quit EE which is annoying because I never used to have any problems at all. I don't think it's my phone but I cannot be sure.
I have an iPhone 6s. At first I thought it was internet calling that might be the problem but it turns out it isn't. Any suggestions?
29-01-2019 07:12 PM
Welcome to the EE Community,
Have you checked the EE network checker ?
29-01-2019 07:17 PM
Where are you?
30-01-2019 07:52 AM
Good Morning @steveyk.
Does your handset show full signal?
Are you able to test your SIM in another device?
Speak soon, Katie 🙂
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