by ScarlettSRS
Explorer

Call forwarding not working

Hi, my call forwarding does not work. When I go into my call settings on my Oneplus 7 pro 5G then 'call forwarding settings' I try to turn on call forwarding for 'when unanswered' then  get error: 'call settings error-unexpected response from network'. This is a new EE umber from July 2019.

3 REPLIES 3
by Grand Master
Grand Master

Re: Call forwarding not working

@ScarlettSRS  Unanswered calls go to voicemail. Do you have any other option to select ? call forwarding will redirect a call straight the way to a different device not if the call is not answered on the first device. 

by ScarlettSRS
Explorer

Re: Call forwarding not working

When someone calls me it just keeps ringing. It never goes to voicemail . The way explained are the only settings for calls

by
EE Community Support Team

Re: Call forwarding not working

Afternoon @ScarlettSRS

 

Welcome to the community 🙂

 

If you would like to set up a voicemail can you text VM ON to 150.

 

Are you wanting to divert calls to a different number not voicemail?

 

Leanne 🙂

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