Highlighted
by mischief4
Explorer

Are 0345 numbers in our call allowance

I am having problems with knowing what calls I can make IN my call allowance. I was recently billed 15.00 for calling boots the chemist and I am now too scared to use my contract phone.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Are 0345 numbers in our call allowance

Yes, all 03 numbers are the same cost as all the 01 and 02 numbers.

 

Did you call Boots on an 0845 number?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Are 0345 numbers in our call allowance

Yes, all 03 numbers are the same cost as all the 01 and 02 numbers.

 

Did you call Boots on an 0845 number?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Skilled Contributor
Skilled Contributor

Re: Are 0345 numbers in our call allowance

If you have taken out you contract recently, you may be able to add a spend buffer by texting spend cap to 150.

by mischief4
Explorer

Re: Are 0345 numbers in our call allowance

I cant remember the number. All I know is the charge put me off using my contract altogether x

by
EE Community Support Team

Re: Are 0345 numbers in our call allowance

Hi there @mischief4

 

Welcome to the community.

 

Calls to 01, 02 or 03 numbers will come out of your inclusive minutes.

 

If you call a 0800, 0808 and 116 numbers these will be free from your EE mobile and landline.

 

You can find full details on calls that may be chargeable on our How much does it cost to call 0800 and 0808 numbers?

 

Hope this helps 🙂

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