Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40386 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73124 Views
  • 7 replies
  • 12 Helpful

Resolved! Getting broadband

I have an elderly friend who pays her provider £57.00 a month for telephone (which she rarely uses) and television. She has no wifi and isn't at all interested in computers, notebooks or indeed anything along these lines. At the same time she would l...

Sailing1 by Contributor
  • 590 Views
  • 6 replies
  • 1 Helpful

No internet connection

Hi, My internet connection keeps dropping randomly throughout the day. The smart hub says it’s connected, aqua solid light etc but not actually able to use on any devices as it says “no internet connection”When I reboot the router it starts working a...

Alicephil by Contributor
  • 366 Views
  • 4 replies
  • 1 Helpful

Frequent disconnects

Hi,I have been experiencing frequent disconnects on my broadband line for several months now.I have had two engineers visit and both have assured me that the line is fine.I have called customer support numerous times and they have detected a fault on...

Resolved! Nowy contract

Mam unowne na internet szerokopasmowy, czy moge dobrac do tej umowy nowy telefon z numerem?