Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40388 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73131 Views
  • 7 replies
  • 12 Helpful

Modem to replace EE Smart Hub

Hi there,I would like to replace my EE Smart Hub with a mesh modem/router.I would like to install a Tplink modem/router.I spotted this option:- https://www.tp-link.com/uk/home-networking/deco/deco-x73-dsl/Alternatively a Vigor2866 ac modemSome advice...

BB521 by Investigator
  • 2137 Views
  • 10 replies
  • 5 Helpful

Hotpot not working suddenly

My hotpot is not working. It was working before, but suddenly it stopped working m. I have tried everything  closing the phone and restarting it and restarting the network device. 

Resolved! My Broadband has more than halved in speed from 74mps

 Hello everyone, first post ! Not surely the forum format, but I’ll have a go! As per the title, “My Broadband has more than halved in speed”, (from 74 Mb/s to 32 Mb/s download)So then, I upgraded from my “non-fibre” plan (which was about 12 Mb/s dow...

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Antx777 by Contributor
  • 1142 Views
  • 34 replies
  • 8 Helpful

Resolved! Broadband increasing

Does anyone know that can I just leave EE straight away or in 30 days notice if they increased my broadband price?

Jkreft by Visitor
  • 305 Views
  • 1 replies
  • 2 Helpful