by 29
New Member

wifi stopped working on my smart tv so bought a Roku adapter, wifi is poor

Wifi stopped working on my bedroom smart tv, so bought another Roku adapter, but a lot of the programmes won't play because the wifi connection is so poor, even though I have fibre optic broadband. Any help would be appreciated

2 REPLIES 2
by Grand Master
Grand Master

Re: wifi stopped working on my smart tv so bought a Roku adapter, wifi is poor

Welcome to EE's Home Broadband Forum.

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Grand Master
Grand Master

Re: wifi stopped working on my smart tv so bought a Roku adapter, wifi is poor

Hi @29

 

How far are you from your router?

 

Can you also try another WiFi frequency (2.4 rather than 5.0 or vice versa)

 

Thanks




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