by hongnian Investigator
Investigator

why my EE phone line not working

HI

I use EE Broadband and  telephone line, EE provides the phone number, but when the phone is plugged in, the display show:checks the phone line.

The Telephone lines cannot be used. Is there anyone can help me solve this problem ?

Thanks

5 REPLIES 5
by Grand Master
Grand Master

Re: why my EE phone line not working

Hi @hongnian

 

Do you get a dial tone?

 

Have you recently migrated over to EE?

 

It sounds like a fault with your line which you will need to report it to EE.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: why my EE phone line not working

Does the BB work?

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by
EE Employee

Re: why my EE phone line not working

Hi @hongnian and welcome to the community.

 

Are you still experiencing issues?

 

Many thanks,

 

Lee

by hongnian Investigator
Investigator

Re: why my EE phone line not working

I called EE,they will solve this problem in 2 days.

Thank you

by
EE Community Support Team

Re: why my EE phone line not working

Thanks for letting us know, @hongnian.

 

Keep us updated on what happens.


Chris

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